VodafoneZiggo is a Dutch company offering fixed, mobile and integrated communication and entertainment services to consumers and businesses. They are drivers of the Dutch digitization and pride themselves on delivering “enjoyment and progress with every connection.” We spoke with Arjan Thijssen, Manager Avaya and Richard de Jong, Team Leader 2nd Line Operations, Avaya at VodafoneZiggo to find out how IR Collaborate helps them manage voice quality, improve efficiencies and drive success for their business.