MoEngage, an insights-led customer engagement platform, has been honored as a “Customers’ Choice” vendor in the 2025 Gartner Peer Insights™ Voice of the Customer: Multichannel Marketing Hubs report. This distinction is based on verified customer reviews and reflects MoEngage’s excellence in user satisfaction, adoption, and overall customer experience.
A Testament to Customer-Centric Innovation
This recognition marks the second consecutive year MoEngage has received the “Customers’ Choice” accolade, underscoring its commitment to delivering value-driven solutions for marketers. As of January 2025, 92% of reviewers expressed their willingness to recommend MoEngage, highlighting the platform’s effectiveness in meeting the dynamic needs of modern marketers.
Raviteja Dodda, CEO and Co-founder of MoEngage, commented, “At MoEngage, customers are at the center of everything we do. From seamless onboarding to transparent contracting and a product roadmap aligned with our clients’ evolving needs, we strive to deliver long-term value.”
Empowering Marketers with AI-Driven Capabilities
MoEngage’s platform leverages advanced AI features, including Sherpa AI and Merlin AI, to empower marketers to adapt and respond to ever-changing customer expectations. These tools enable the creation of personalized and predictive marketing strategies, allowing brands to engage customers across multiple channels effectively.
The platform’s capabilities are designed to help marketers stay ahead of the curve by providing actionable insights and facilitating the delivery of relevant content to customers at the right time and through the right channels.
Acknowledgment from Gartner Peer Insights™
Gartner Peer Insights™ “Voice of the Customer” reports consolidate verified customer reviews and categorize vendors based on user interest and adoption, as well as overall experience. Vendors recognized as “Customers’ Choice” meet or exceed the market average in these areas, reflecting their ability to deliver exceptional value to their customers.
MoEngage’s inclusion in this esteemed group signifies its strong performance and dedication to customer success, further solidifying its position as a leader in the multichannel marketing hub space.